The following section specifies the terms and conditions for Funky Bake. These terms and conditions are exclusively for use of this website.
1- User Privacy:
Funky Bake respects the privacy of its customers, business partners, employees and job applicants and other visitors to its websites who may choose to provide personal information. It recognizes the need for appropriate protections and management of personal information that you provide to it. This Privacy Statement will assist you in understanding what types of information Funky Bake may collect, how that information may be used, and with whom the information may be shared.
2- Order Placement:
Whenever you are making a customer order, you will have to make an advance payment to confirm your order and full payment at the time of reception of the cake. The payment can be made through phone or in person at the bakery.
Funky Bake Cafe will not offer refunds or exchanges for custom products that meet our quality standards once a cake has been picked up/delivered and “Accepted” by you or another designated party. Additionally, under no circumstances will Funky Bake Cafe provide a refund in excess of the cost of the order. All products are the responsibility of the customer once it leaves our possession. Refund requests due to decorating style, color shade or general decoration design will not be honored or considered. We only give refunds if the product does not meet the flavor, size, and general description detailed above. Proof of dialogues needs to be provided while making an accusation otherwise complaints will not be entertained. An order will not be refunded if not cancelled before 2 days. For cancellations done 24 hours in advance, in store credit will be allotted
Cake flavor and texture is subjective. Refunds requested due to flavor or texture after cake has been accepted and picked up will be at the sole discretion of Funky Bake Cafe. Funky Bake Cafe may consider a store credit if the product is brought back to us and the quality of the cake flavor or texture is determined not to meet our standards within 24 hours of your event. Please note, we do taste our cakes daily to insure the highest quality. Quality determination is solely at the discretion of Funky Bake Cafe. Our cakes are baked from scratch with all natural ingredients, and need to be kept out at room temperature for at least an hour prior to serving. Keep in mind, variety in temperature and humidity may impact the flavor, overall design, or texture of the cake to some degree. Please understand we cannot control changes in texture or changes in color or shape due to weather conditions.
4- Decorations and Coloring:
Funky Bake has employed highly skilled decorators who do their best to match any requested color or design. However, their ability to meet your requirements is constrained as they are dealing with icing that can fade do to light and temperature so Funky Bake does not guarantee an exact match. Moreover, due to the nature of drawings, Funky Bake will make its best representation of what is requested but is again limited by the nature of the product. Minor cropping may occur in order to fit image to cake/space available. Moreover, copyright images or pornographic images will not be printed. Funky Bake will print images as provided by the client.
5- Deals and Reduce Pricing:
All reduced prices and deals will be offered on first come and first served basis.
Under no circumstances, Funky Bake will take any responsibility of problems that may occur during the shipping process. Funky Bake requests customers to keep all delivered products in refrigerator. Funky Bake would not take any responsibility of mishandling or any other problem that may take after delivered the product or product which already handover to customer.
In case of any product returns, customer is responsible to make necessary arrangements for shipping and may also make any incidental charges that are to be incurred in this regard.
7- Out of Stock Policy:
In order to ensure that customers receive best quality items, Funky Bake prepares fresh cake items. This leads to stock fluctuation throughout the day. If an item is out of stock for sometime, Funky Bake will try to prepare it at its earliest. Just in case, if it is not possible for Funky Bake then it reserves the right to decline any order.
8- Information Sharing:
In connection with customers’ orders, Funky Bake collects, uses and processes personal information of the client. The information received from the client is used only for the purpose of business. This information is used by staff members, vendors, suppliers, shipping companies and other parties as and when required for processing your business orders.